Business Services / Website Development

Website development

The website you need to reach your objectives

At a glance

Built, maintained and measured against the objective

Most buyers meet a business on its website before they speak to anyone. Arore builds websites around the business objective, then keeps them working as the business grows.

Who it's for

B2B businesses, from local suppliers to exporters, in Canada, Europe and Australia, that need their website to bring in the right enquiries.

What Arore does

Builds and maintains websites in house as part of its fractional CMO service, never as a standalone project. Most sites are built on WordPress, with experience in Drupal, custom coded sites, Shopify, Wix and Lightspeed.

Why it matters

50 milliseconds

is all it takes for a visitor to form a first impression of a website, according to research at Carleton University in Ottawa.

Source: Lindgaard, Fernandes, Dudek and Brown, Attention web designers: You have 50 milliseconds to make a good first impression, Behaviour and Information Technology.

The problem

A perfect score and a quiet phone

A business decides it needs a new website.

The old one looks dated, so a developer is hired. A few months later the new site launches. It loads in under a second, scores 100 on every speed test and looks better than anything a competitor has.

The developer sends the report. Every number is green.

Six months on, the phone rings about as often as it did before. The enquiries that do arrive are the same ones the old site brought in.

Nothing went wrong in the build. The developer delivered exactly what was measured. But the speed score was a proxy, and nobody was measuring what the site was for: the right buyers finding the business, trusting it and getting in touch.

A website built on its own is judged by its own numbers. That is why Arore only builds websites as part of the wider marketing work, where the site answers to the same objective as everything else.

A website report with every score at 100, beside a flat line of progress toward the business objective Illustration. Performance, accessibility, best practices and SEO all score 100. Over the twelve months after launch, progress toward the objective does not move. Website report 100 Performance 100 Accessibility 100 Best practices 100 SEO Progress toward the objective Objective Launch 12 months No closer

Every score at 100. The objective hasn’t moved.

Illustration.

Built to keep evolving

Buyers shift, markets move and the business grows. Arore keeps the site evolving with them, month after month, as part of the same work that sets the objective.

How it works

Each goal reached raises the bar

A new website does not change a business on its own. It reflects the business. The work starts by closing the gap between what the business thinks its buyers want and what they are really looking for, until buyers can see themselves using the product and know they are in the right place.

That rarely happens in one attempt, so the work runs as a cycle. Each goal reached becomes the starting point for the next.

A rising spiral: the website cycle climbs, and each goal reached sets the next one higher The six steps run as a loop that rises with every turn. The first turn reaches goal 1, the second reaches a higher goal 2, the third a higher goal 3, and a dotted line continues upward toward the next goal. Goal 1 Goal 2 Goal 3 Start

Each goal reached sets the next one higher.

Strategy and planning

  1. 1

    Set the goal

    Agree what the business needs the site to achieve, as part of the wider marketing plan.

  2. 2

    Find the gap

    Compare what the business thinks its buyers want with what they are actually looking for, and where the market really is.

Website development

  1. 3

    Take stock

    Find out what already exists and what needs to be developed: photography, copy, brand assets and product information.

  2. 4

    Develop the site

    Arore develops, tests and launches the site in house, mostly on WordPress, around the goal, the gap and the resources found in the earlier steps.

SEO and GEO

  1. 5

    Be found and trusted

    Structure the site so search engines and AI search recognise the business as an authority on its subject, known as topical authority, then find and cite it. More on the GEO page.

  2. 6

    Evaluate the results

    Measure the site against the goal, and see what is working and what is not.

  3. 7

    Raise the bar

    Set the next goal higher and return to step 1.

Arore Communications

We provide services for clients in Australia, France and Canada, working within your time zone.

Arore Communications

ARORE COMMUNICATIONS

52 Triq Amery
Tas-Sliema, SLM 1705
Malta

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